Feraggio size guide

PLEASE CHECK YOUR SIZE AS FERAGGIO HEELS ARE SPECIALLY SIZED TO MATCH ALL INTERNATIONAL SIZES SO YOU CAN ORDER THE SAME SIZE SHOE WHEREVER YOU ARE

FERAGGIO 35.5 36 36.5 37 37.5 38 38.5 39 39.5 40 40.5 41 41.5 42 42.5
EUROPE 35 35.5 36 36.5 37 37.5 38 38.5 39 39.5 40 40.5 41 41.5 42
UK 2 2.5 3 3.5 4 4.5 5 5.5 6 6.5 7 7.5 8 8.5 9
US 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11 11.5 12
FRANCE 36 36.5 37 37.5 38 38.5 39 39.5 40 40.5 41 41.5 42 42.5 43
JAPAN 22 22.5 23 23.5 24 24.5 25 25.5 26 26.5 27 27.5 28 28.5 29
AUS 4 4.5 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11
CM 20.8 21.3 21.6 22.2 22.5 23 23.5 23.8 24.1 24.6 25.1 25.4 25.9 26.2 26.7

FAQ

Collection

Heel heights

Feraggio Heels are available in two heel heights, a 10cm (4 inch) and a 7,5cm (3 inch) heel.    

New Collections

Feraggio heels are forever heels; our collection will never change. The same perfect shoe design will always be available in a range of perfect colors. Limited edition and seasonal collections will be launched in the future. 

Color

Love them all and can’t decide on your perfect color? We are more than happy to send you a sample of the suede to help you choose. Get in touch with our customer service team by emailing customercare@feraggio.com, and we will gladly assist. 

Retail stores

Feraggio is the world’s first perfect heels online store. We offer worldwide shipping with free worldwide delivery available. Visit “Delivery & Returns” for more information. 

Questions?

Our team is on standby to answer any questions you may have. Contact customercare@feraggio.com or phone +31 20 822 80 29 Monday to Friday 9AM till 6PM GMT.

Sizes & fit

Finding your perfect size

Knowing your perfect size is important. To measure your shoe size stand on a piece of blank paper and use a pencil to mark the end of your heel and the tip of your longest toe. Measure the length between these marks and then use the chart below to find your size.

Shoe size guide

Download measuring guide

 

Tip: If your measurements fit between two sizes, one foot's measurement is larger than the other, always move up to the larger size.

Sizes

Feraggio Heels have been carefully crafted with the perfect fit in mind. As such, we follow our own unique sizing guide. Feraggio Heels are available in the following sizes:

 

FER35 & FER35 ½

FER36 & FER36 ½

FER37 & FER37 ½

FER38 & FER38 ½

FER39 & FER39 ½

FER40 & FER40 ½

FER41 & FER41 ½

FER42 & FER42 ½

 

Please contact info@feraggio.com for more information on our unique sizing guide or special size orders. 

Shoe size conversion

Finding your Feraggio size doesn’t have to be confusing. Our comprehensive shoe size conversion table makes finding your perfect fit easy! 

Wherever you reside; from Belgium to Bermuda, Chile to China or anywhere in-between, our Feraggio shoe size conversion table allows you to easily convert your size in just moments.

Shoe size guide

'Try on' Service

Feraggio offers a free ‘Try-on’ service. If you are unsure of your Feraggio fit, we will send you two sizes to try on in the comfort of your home.

Contact customercare@feraggio.com for more information.

 

Please note: This service is offered in the Netherlands only. To enquire about this service in your home country please contact us at customercare@feraggio.com

The Feraggio Fit

Feraggio heels should fit tightly when first worn, so that the soft suede has room to adjust to your foot to give you the perfect fit. 

Care & nurture

Take care of your Feraggios

Perfect heels need special care. Feraggio heels come with a unique care kit to help you keep your heels in perfect condition.

Please read these instructions carefully.

Keep these heels forever spray, suede protector and water resistant spray

The Forever Heels Spray helps protect your suede heels from dirt and water.

Before first wear, we recommend two coats of our Forever Spray. Remember to let your heels dry overnight.

Spray your heels regularly for forever protection.

Directions: Hold the can upright, 15 - 20 cm away from your heels and spray evenly. Use in a well-ventilated area away from heat and open flames. Allow drying for one hour at room temperature. A second application is recommended for new heels.

Suede brush

The best way to keep your heels clean is to use a suede specific brush.

The Feraggio brush is designed specifically to restore and clean suede. It removes dirt and sand, and raises the nap of the suede to its original appearance.

Directions

Step One: Remove dirt.

Use the nylon bristles of the brush for suede; use the rubber nips for the nylon upper, the pointy corners for the seams, and the rounded edges for the heels.

Step Two: Restore appearance.

Use the nylon bristles to brush suede surface. Brush in one direction only.

Please note: Use on same color heels only.

Suede and nubuck sponge

The Feraggio magnetic cleaning sponge is designed to lift and prevent the buildup of everyday dust and surface dirt.

Directions

Using the broad side of the sponge, stroke firmly over the suede in one direction only.

Please note: Use on the same color heels only.

Keep these heels perfect spray, suede stain remover

The Perfect Heels Spray has been specially designed to remove stains and spots. Use to clean, condition and restore the nap of your suede heels.

Directions

Using your suede brush, brush suede or nubuck lightly to remove dirt. Shake well before use. Hold the can upright 15-20 cm away from your heels and spray evenly. Wipe clean with a soft, dry, colorfast cloth.

Please note: light colored suede will darken during treatment but will dry to original shade. 

Removing stains

Serious stains require serious care. For serious stains, take your heels to a cobbler who has the right set of tools and skills at their disposal to keep your heels looking perfect.

For milder stains, use the suede cleaning brush or sponge provided in your care kit. Once stains have been removed, brush the nap with your suede brush and spray with the supplied protection spray. 

The method

Although protecting suede is simpler than leather, the material is far more delicate and requires more regular care. 

A suede brush can be found in your care kit. Brush your heels after every wear, to revive the nap and remove any excess surface dirt that may have accumulated.

Follow with our Forever Spray to keep your heels protected. Use regularly to maintain a constant level of protection. 

General suede care tips

• Always brush the nap in the same direction. This keeps your heels looking clean as dirt is brushed off, and not around, the shoe.

• Keep your cleaning as natural as possible and avoid harsh chemicals that can damage both the color and the material of your heels.

• After using your heels, to avoid damage, put them back into your Feraggio Black Box.

• Leave mud to dry before brushing off in a sweeping motion. Remember to remove dirt from your heels by brushing in one direction only.

• Leaving your heels in the sun can fade its color. Keep them cool, dry and well-aired.

Shoe tree

The special shoe tree holds your Feraggio toe in its proper shape and it will let the shoes dry out correctly, keeping the nose of the shoes from bending. It is best to insert them as soon as you take them off.

Extra heel tips

Perfect heels need a perfect heel tip.

For comfort and 15% more heelability, we chose heel tips with a very soft, but firm, rubber noise reduction finish.

As heel tips wear with time, an extra pair has been provided.

Please email customercare@feraggio.com if you require additional tips. Please quote your order number and shoe color and we will happily send you a new pair of heel tips.

Feraggio iron tip

To ensure the least damage to the point of your heels, we developed an under sole with an inox nose tip. 

In the unlikely event that your nose tip needs to be replaced, an extra pair has been provided.

We advise using a professional cobbler for any repairs or replacements.

Feraggio care kit

Unfortunately, strict export rules prevent us from shipping our suede care sprays to countries outside of the EU. Orders outside of the EU are shipped without the ‘Keep Your Heels Forever Spray’ and the ‘Keep Your Heels Perfect Spray’. 

Black box

The Feraggio Black Box has been designed to easily view and access your perfect heels.

Each box has a unique pull-out drawer with an image label that displays the box contents. Simply reverse the drawer if no label is required.

Black box system

Our storage system helps you manage every shoe you own, offering a complete storage system to look after your shoe collection. 

Assemble a shoe wall using the Feraggio Black Box system.

Use our website to upload an image to be printed on your label so you can easily view the box contents.

Feraggio Black Boxes are for everyone. The inside measurements can easily fit both men and women’s shoes.

Shop the Feraggio Black Box

Other questions

I have forgotten my login details for the online shop.

We remember your previous order details if you shop from the same computer or device. We do this so that you don’t need to fill out information each time you shop.

If you have arrived at checkout and have forgotten your password, just click 'forgot password' on the login screen.

We automatically send a new password to the email address you registered with. 

I have a question about using the online shop.

Please contact our customer care service by email or telephone: customercare@feraggio.com / T: +31 20 822 80 29 (Monday to Friday 9AM till 6PM GMT).

Where can I find the terms and conditions?

Click here to view our Terms and Conditions.

I still have some questions. How can I contact you?

Please contact our customer care service by email or telephone: customercare@feraggio.com or by phone at +31 20 822 80 29 (Monday to Friday 9AM till 6PM GMT).

Suggestions

We always love hearing from our customers and value your opinion.

If you have any suggestions on how we can improve your shopping experience, product or customer service, please let us know.

You can send your suggestions by email to customercare@feraggio.com.